Which ticketing platforms include food and beverage ordering?

BoxOfficeTech includes it natively — concessions and merchandise ordering is part of the same platform that sells your tickets, not a separate app or a third-party integration you have to buy and connect. Attendees order from their phone, pay online, and collect with a pickup code.

Do attendees have to install an app to order food?

No. Ordering runs in the phone’s browser from a QR code or link, so there is nothing to download and nothing to log into. That matters at a festival: an app install is the single biggest drop-off point in mobile ordering.

Can vendors manage their own menus and orders?

Yes. Each vendor gets their own login, scoped to their own stand, and manages their menu, prices, modifiers, stock, opening hours and prep times themselves. They work their order queue on a tablet or phone in the browser — accept, mark ready, hand over — and can mark an item sold out instantly.

Can attendees pre-order for a specific pickup time?

Yes. Vendors can offer pickup slots at 15, 30 or 60 minute intervals, with a cap on how many orders each slot accepts, and can open pre-orders days ahead of the event. Pre-orders arrive in the queue grouped by pickup time so the kitchen can plan.

How do attendees know when their order is ready?

Their order page tracks the order live and turns green with a pickup code the moment the vendor marks it ready, and an email can be sent as well. Staff scan the attendee’s QR code at the counter to release the order, which is logged against it.

How do vendors get paid?

Each event produces a per-vendor statement showing gross sales, refunds, tax, tips and your commission, with a net payable figure. You mark a statement paid when you settle it, and the record stays for reconciliation. Commission rates are set per vendor, or default per organization.

Can we sell merchandise the same way?

Yes — merchandise stands work exactly like food stands, with per-variant stock so a shirt can sell out in size L while M keeps selling. Stands can be marked as food, merchandise or both, and the buyer-facing labels adapt.

Does alcohol get handled differently?

Yes. Alcohol items require an age attestation at checkout and an explicit ID check confirmation at hand-over, and both are recorded against the order for your own audit trail.

Revolutionize your event experience

ezFnB is the seamless mobile ordering platform built into BoxOfficeTech — letting guests skip concession lines and enjoy every moment. Boost sales and satisfaction with a powerful, app-free solution that runs on the same platform that sold the ticket.

Schedule A Demo

In short: most ticketing platforms stop at the checkout, so venues buy a second system for concessions and reconcile the two by hand. BoxOfficeTech sells the ticket, takes the food, drink and merchandise order, runs the vendor’s queue, releases the order at the counter, and produces the vendor settlement — one platform, one set of numbers. Guests order from a QR code with nothing to install.

The end of waiting: a smarter event experience

Our web-based, QR code ordering system transforms any large-scale event by focusing on what truly matters — the experience. It gives guests, vendors and organizers powerful technology that is genuinely easy to use.

Reduce wait times

Pre-ordering and in-line ordering slash queues for food and beverages, boosting attendee satisfaction and concession sales.

Ultimate convenience

A full menu from every vendor in the palm of their hand. Attendees browse and order from any stand at their leisure, right from their phone.

Data-driven insights

Organizers and vendors see popular items and peak times, so inventory and staffing for the next event are based on what actually sold.

Increased vendor efficiency

Streamlined operations and faster mobile transactions let vendors serve more customers and increase food and beverage revenue.

Simplified and secure

Contactless payment removes the cash-handling problem, and every order leaves a digital record instead of a paper slip and an honesty box.

Modernize your event

Position your event as forward-thinking by giving guests the ordering experience they already expect everywhere else.

Simple steps to boost sales and guest satisfaction

For attendees it is as easy as 1, 2, 3 — and there is no app download required.

1
Scan and browse
Attendees scan a QR code to open a web menu of everything available — no app download, no account required.
2
Order and pay
They place the order and pay securely by card, Apple Pay or Google Pay — a completely contactless transaction.
3
Skip the line
Their order page turns green with a pickup code the moment it is ready, so they collect from the counter instead of queuing.

What you get

Built for the reality of a busy event: thin margins, volunteer staff, patchy signal and long queues.

No-app mobile ordering

Attendees scan or tap a link, browse the menu by category, choose sizes and options, tip, and pay — in the browser they already have open.

Live pickup tracking

After paying, the attendee gets a status page that tracks the order and turns bright green with a pickup code when it is ready.

Vendor queue with alerts

New paid orders land on a bump-bar queue with an audible alert and a badge, oldest first, with elapsed-time warnings on anything getting slow.

Stock and sold-out control

Track stock per item or per variant. When something runs out, one tap hides it from every attendee’s menu immediately.

Pre-orders and pickup slots

Take orders before the gates open, capped per time slot, so your busiest window is spread out instead of stacked up.

Scan to hand over

Staff scan the attendee’s QR code — on the gate scanner app or a tablet camera — and the order is released, logged and closed.

Per-vendor settlement

Gross, refunds, tax, tips, commission and net payable per vendor per event, exportable as CSV.

Member pricing carries over

If you run memberships, member discounts and food credit apply at the concession stand too, not only on tickets.

Manage your stand from anywhere

Vendors take orders, update menus and track sales in real time from any browser — tablet or phone, nothing to install.

Work the queue

Paid orders arrive with an audible alert, oldest first. Accept, mark ready, hand over. The queue is server-truth, so a reloaded tablet loses nothing.

Change the menu mid-event

Edit prices, add items, or mark something sold out — and it disappears from every attendee’s menu straight away.

See your own numbers

Sales, tips and top sellers for your stand, plus the per-event statement showing exactly what you are owed.

Ordering specifications

What the ordering system does today, in specifics you can check on the demo.

Detail	Specification
App download required	No — runs in the phone browser from a QR code or link
Attendee account required	No — guests order without signing up
Payment methods	Card, Apple Pay, Google Pay (plus PayPal where the organizer uses it)
Pre-order pickup slots	15, 30 or 60 minute intervals with a per-slot order cap
Pre-order horizon	Up to 7 days ahead, set per vendor
Vendor logins	Own login per stand, scoped to that stand only
Vendor queue device	Any browser — tablet or phone, no install
Stock tracking	Per item and per variant (e.g. per shirt size)
Order hand-over	Pickup code, or scan the attendee’s QR at the counter
Alcohol handling	Age attestation at checkout plus recorded ID check at hand-over
Vendor settlement	Per-event statement: gross, refunds, tax, tips, commission, net payable

Who runs concessions this way

If your event feeds people, this replaces a cash box and a paper list.

Festivals and fairs

Dozens of independent vendors, each with their own menu, hours and payout — and a single settlement report for you.

Stadiums and arenas

Pre-order at the gate, collect at half time, with pickup slots smoothing the rush.

Community events and theaters

An Oktoberfest bar or a booster-club snack stand run by volunteers, with stock counts that actually hold up.

Wait less, eat more

ezFnB was founded on a simple principle: events are for enjoyment, not for waiting. From music festivals and sports stadiums to community gatherings like Oktoberfest, the point is to use smart, intuitive technology to streamline food and beverage operations — a win-win-win of happier guests, more profitable vendors and smarter organizers. Bringing it into BoxOfficeTech means the ticket, the beer and the T-shirt are finally the same system.

Questions we get about concessions

BoxOfficeTech includes it natively — concessions and merchandise ordering is part of the same platform that sells your tickets, not a separate app or a third-party integration you have to buy and connect. Attendees order from their phone, pay online, and collect with a pickup code.

ezFnB is a product brand of ezFnB LLC, a separate company. Food and beverage ordering is delivered as part of the BoxOfficeTech platform under that brand.

See it with your own menu

Bring a vendor list and a menu to the demo and we will set one up live.

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